Most stores that struggle to convert are not short of visitors. They are short of answers: where, exactly, do shoppers leave, and why? We find out from your own data, session recordings and tracking, fix the biggest leaks first, and measure the result against a baseline we write down before we start. We are a conversion rate optimisation agency for Shopify brands, and we start from your own data, not a checklist.
+167% CVR within 14 days · Lhasa Remedy, a US wellness brand · 0.9% to 2.4% (Shopify Analytics)
Founder-led. Month to month. Fixes live from day 15 (our standard CRO timeline).
A low conversion rate is a symptom. These are the causes we find most, with what we found at Lhasa Remedy.
If tracking is broken, every decision is a guess. At Lhasa Remedy, the add-to-cart trigger fired on page views instead of button clicks: Google Analytics showed 181 purchases against about 20 real orders, a 9 times gap. We rebuilt the tracking first, because no optimisation is valid on broken data.
Of 62 sessions with add-to-cart intent, 29 (47%) hit a sold-out product. No page redesign fixes that. Inventory is part of the funnel.
Mobile was 69% of the traffic but shoppers scrolled only 25% of the page on average, with 274 dead clicks and 197 quick backs. The first screen was losing them.
Ads and email can leak before the shopper reaches your product page: a store buying clicks at a loss, an abandoned-checkout email nobody clicks. We audit them where they affect conversion and tell you what to fix. We do not run your ads or your email.
New banners, pop-ups and urgency timers get added because they feel right. Without a hypothesis and a baseline, nobody can tell whether any of it worked.
This is what a conversion rate optimisation agency should deliver.
A structured review of your funnel against 104 checks, from the first screen to the thank-you page, scored so the biggest problems come first.
Google Analytics 4 and Google Tag Manager checked event by event and rebuilt where they are wrong, so the numbers can be trusted.
We watch real sessions in Microsoft Clarity and read the heatmaps, to see where shoppers get stuck, hesitate or give up, and what your analytics cannot show.
Every fix is scored for potential, importance and ease (PIE), so the changes that move revenue most, for the least effort, ship first.
Each change starts with a hypothesis and is measured against your baseline. Where your traffic is large enough we run a proper A/B test. Where it is not, we say so and measure before and after.
Product page, cart and checkout improvements, plus upsell, cross-sell and bundle ideas that lift average order value, reported in plain numbers.
When search is the bigger lever for your store, we pair CRO with SEO and AI SEO. Starting with CRO is usually the cheapest way to find out.
A free 30-minute diagnostic. We share your Shopify store on screen and name two or three conversion leaks live, and tell you whether they are worth fixing. No pitch.
The 104-point audit, the tracking check, session recordings and heatmaps. We agree your KPIs with you before work starts and record your baseline in writing by day 14.
The first fixes go live from day 15, ranked by impact and effort. Conversion-rate movement is expected within 30 days. (This is our standard CRO timeline.)
Each result feeds the next hypothesis. Winners stay, losers teach, and every month's report ties the change to revenue.
Lhasa Remedy, a US wellness brand, had converted at 0.9% (Shopify Analytics, 29 January to 28 February 2026). Within 14 days of the fixes going live, including the rebuilt tracking and the sold-out inventory fix, its conversion rate rose from 0.9% to 2.4%, an increase of 167% (Shopify Analytics, 26 May to 10 June 2026).
What we found along the way: broken tracking, almost half of add-to-cart intent hitting sold-out products, a dormant email channel, ads below break-even, and a mobile experience that lost shoppers on the first screen.
Read the full Lhasa Remedy case studySee more of our work
Source: Shopify Analytics, all channels. Conversion rate is the share of sessions that ended in a purchase, as Shopify Analytics reports it. The two periods are different lengths (30 and 16 days). The percentages shown inside each screenshot compare that period with the one just before it, not with the other screenshot.
No pop-ups, urgency timers or exit-intent overlays pasted from a checklist. We start from your data.
We never optimise conversion on broken tracking. If the numbers cannot be trusted, fixing that is step one.
The person who runs your audit runs your work. There is no account-manager layer.
No lock-in. Cancel any time.
How to engage
Start with a one-off sprint or a monthly plan. Month to month, cancel any time. Prices in AUD and USD.
AUD prices are the USD prices converted at 1 USD = 1.50 AUD and rounded to the nearest AUD $50.
Monthly (month to month, cancel any time)
Month to month
Find where your funnel leaks, fix it, and measure it. Run by the founder.
AUD $2,300/month USD $1,550/month
Cancel any time
Guarantees apply to the monthly packages.
Packages (monthly, with guarantees)
CRO
MinimumThe CRO retainer, with a guarantee attached.
AUD $2,300/month USD $1,550/month
Month to month
A measurable CVR lift within 30 days, or the next month is on us.
2X your Conversion Rate within 90 days, or the next month is on us.
CRO + SEO
Most PopularConvert the traffic you have and build the traffic you do not. About 17% below buying both separately.
AUD $3,000/month USD $2,000/month
Month to month
A measurable CVR lift and your SEO foundation rebuilt within 30 days, or the next month is on us.
2X your Conversion Rate and Organic Traffic within 90 days, or the next month is on us.
The guarantee applies to monthly packages. Before the work starts we agree your KPIs with you, and we record your baseline in writing by Day 14 from your Shopify, Google Analytics and Search Console data. If the stated result is not met in the period, the next month is credited, not refunded. It applies when you approve the agreed fixes and give us the access we need. It is not a ranking guarantee: we do not guarantee positions in Google or citations by AI assistants.
One-time sprints (fixed price)
One-time · CRO
MinimumOne project, one retainer month. A CRO audit and the first fixes.
AUD $2,300one-time USD $1,550one-time
Fixed price, defined scope
No guarantee: a fixed-price project has no next month to credit.
Not sure which fits? The free diagnostic tells you, and it is free whether or not you hire us.
BOOK FREE DIAGNOSTICConversion rate optimisation (CRO) for Shopify is the work of getting more of your visitors to buy. A conversion rate optimisation agency does that work for you: it starts with finding where and why shoppers leave, using your tracking, session recordings and heatmaps, then fixing the biggest leaks first and measuring the result.
Generic CRO applies a checklist of tactics to every store. Forensic CRO starts from your own data: we check that the tracking is right, watch real sessions, find the specific causes, and only then change things, each against a written hypothesis and a baseline.
Our one-off 30-Day CRO Sprint is AUD $2,300 (USD $1,550), and the monthly CRO plan is AUD $2,300 a month (USD $1,550). Both are in the plans above, month to month with no lock-in on the monthly plan. We confirm the right fit after the free diagnostic.
Our standard CRO timeline is a 14-day audit with first fixes live from day 15, and conversion-rate movement expected within 30 days. At Lhasa Remedy, the rate rose from 0.9% to 2.4% within 14 days of the fixes going live. Results vary by store.
It depends on your category, traffic mix and price. We do not hand you a generic benchmark: we record your own baseline in writing by day 14 and measure against that.
Where your traffic is large enough, yes. A valid A/B test needs a few hundred conversions per version, and many stores do not have that. When yours does not, we say so, ship bigger deliberate changes and measure before and after, rather than pretend a small test proves anything.
Typically stores spending around $3,000 a month or more on ads and converting below 2.5%. If you are outside that, the free diagnostic says so, and we tell you honestly if CRO is not your best first move.
No. Paid ads, email management and social media are outside our scope. We audit them where they affect conversion and tell you what to fix.
Read access to Google Analytics, Google Tag Manager and your Shopify store (a collaborator invite, never your password), and 30 minutes to explain your products. We do not change anything on your store without your approval.
CRO makes the traffic you already have worth more, and it is the quickest to show a result, so it is usually the best first step. SEO builds more traffic over months. Most stores end up doing both, and the diagnostic helps you decide the order.
30 minutes. We share your Shopify store on screen and name two or three conversion leaks live. We tell you whether they are worth fixing. No pitch. No email gate. No auto-drip.
BOOK FREE DIAGNOSTICWritten by Talha Butt, founder. Last updated 16 October 2026.